FAQs
SHIPPING
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
PRODUCT
Is the LED furniture environmental friendly?
Yes, they are. LED furniture are made of PE, which is the eco-friendly material.
What are the advantages of LED furniture compare with traditional furniture?
Obviously, they can glow and especially in darkness and evenings, if there were outdoor parties, the LED furniture will make you stand out from others. Besides, with the LED technology, some furniture can glowing and change color along with the rhyme of music, making the party atmosphere better. What’s more, LED furniture are waterproof and of good quality as well as they are more light and have no rusting problems compare with traditional furniture.
Do you provide any warranties?
Yes, we provide 12 months warranty for our glow lightings.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
OTHER
Any question?
You can contact us through our contact page or send email to us at sales@kunoled.com! We will be happy to assist you.